Fair · Fast · Accessible

Every dispute deserves a path to justice.

NyaySetu is an online dispute resolution platform that brings arbitration, mediation and negotiation onto one secure, technology-powered space. Real resolution — without the cost, delay and burden of going to court.

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500+ businesses & counsels 4.9 · resolving disputes on NyaySetu
Arbitration Mediation Negotiation
Your case on NyaySetu #NS-2048
  1. Case filedDocuments uploaded securely
  2. Neutral appointedExpert arbitrator assigned
  3. Hearing in progressOnline · AI transcription live
  4. Award stampedBinding & court-enforceable
75day avg. 25+languages 0set aside

Court-enforceable

Awards backed by institutional rules

Bank-grade security

Encrypted, end-to-end platform

25+ languages

Resolution in the language you speak

~75 day average

From filing to final resolution

What We Offer

Dispute resolution built for the digital age.

Fair by design, fast by process, and accessible to everyone — whoever you are, wherever you are.

01Binding

Arbitration

Legally binding awards through expert arbitrators and court-enforceable institutional rules — tested for both scale and complexity.

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02Collaborative

Mediation

Resolve disputes amicably with professional mediators — preserving relationships and finding outcomes where no one has to lose.

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03Party-driven

Negotiation

Structured online negotiation that lets parties reach a mutual agreement directly — without a third-party decision-maker.

Learn more →

Clause Drafting

Future-proof dispute resolution clauses for your contracts.

Dispute System Design

Custom resolution frameworks built around your business.

Training & Certification

Accredited programmes for neutrals and professionals.
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Dispute value administered
0
Average resolution time
0
Languages supported
0
Awards set aside
Why Choose NyaySetu

Trusted expertise, proven results.

An institutional framework that brings transparency, technology and human support together in one place.

01 — Institutional Framework

A transparent, court-tested rulebook.

  • Published fee schedule and timelines at every stage
  • Built-in appellate mechanism for a second look
  • Awards drafted to be enforceable in court
100%Published fees & timelines
2-tierAppellate mechanism
Court-readyEnforceable awards

"Predictable from filing to final award — no hidden fees, no surprises."

Institutionally backed framework
02 — Technology

A platform custom-built for dispute resolution.

  • Intuitive interfaces for parties, neutrals and case managers
  • Sector-specific workflows and templates per dispute category
  • End-to-end encryption and highest-standard data privacy
100%Online, end-to-end
256-bitData encryption
ZeroPaperwork

"Not adapted. Custom-built. Every screen and workflow designed for how disputes are actually managed."

Purpose-built ODR infrastructure
03 — Neutrals

Vetted arbitrators and mediators, on demand.

  • Empanelled experts across banking, real estate, e-commerce and more
  • Transparent profiles, conflict checks and party-led selection
  • Trained on NyaySetu's online procedure and ethics code
12+Sectors covered
100%Conflict-checked
Party-ledNeutral selection

"The right neutral, matched to your dispute — not whoever happens to be free."

Rigorously vetted panel
04 — Human Support

Case management that goes beyond coordination.

  • A named case manager from filing to final award
  • Proactive reminders for hearings, filings and deadlines
  • Plain-language support — no legalese, no confusion
1:1Dedicated manager
24/7Status & reminders
PlainJargon-free updates

"Every case gets a dedicated case manager — a person who understands the matter and cares about the outcome."

Human-in-the-loop support
05 — Domain Expertise

Rules and workflows tuned to your sector.

  • Customised procedures for banking, insurance, e-commerce and more
  • Templates and clauses pre-mapped to common dispute types
  • Faster resolution because the process already fits your industry
8+Sector playbooks
CustomRules & templates
FasterTime to resolution

"One size never fits all — every sector gets a process built for its disputes."

Sector-specialised workflows
06 — AI Governance

A first-of-its-kind AI governance framework.

  • Ethical guardrails embedded directly into the rules
  • Human oversight on every AI-assisted decision
  • Full transparency on where and how AI is used
100%Human oversight
FullProcess transparency
EthicalBy design

"AI that accelerates justice — never one that replaces human judgement."

Responsible-by-design AI
For Every Sector

Customised rules for your industry.

No two industries dispute the same way. From banking and insurance to e-commerce, housing, employment and healthcare, NyaySetu tailors its rules, timelines and workflows to each sector — so every case is handled by neutrals who understand the context, and resolved in a way that genuinely fits your business and your customers.

Banking / NBFC

Loans, EMIs & recovery disputes

Insurance

Claims, rejections & settlements

eCommerce

Orders, refunds & seller disputes

MSME

Vendor, payment & supply disputes

Tenancy / Housing

Rent, deposit & possession matters

Workplace / Employment

Salary, exit & contract disputes

Consumer

Goods, services & deficiency claims

Healthcare

Billing, negligence & service issues

How It Works

Resolution, in just three steps.

1

File Your Case

Fill the online form and upload your documents. Your case is registered in a matter of minutes.

2

Neutral Appointed

An expert arbitrator or mediator is appointed, and hearings are scheduled online — around your convenience.

3

Get Resolution

A fair, binding award or settlement — on average within 75 days, with none of the courtroom backlog.

What We Do

Our offerings

Negotiation Party-driven
Online Dispute Resolution

Negotiation

Resolve a dispute through a structured exchange of bids and offers — supported by technology and AI to reach a quick, amicable settlement, directly between the parties.

  • Party-driven process
  • AI-assisted offers
  • Quick, amicable settlement
Know MoreModel Clause
Mediation Collaborative
Online Dispute Resolution

Mediation

A trained, neutral mediator helps both sides understand each other and craft their own binding settlement — fast, confidential and relationship-preserving.

  • Neutral, trained mediator
  • Confidential & private
  • Relationship-preserving
Know MoreModel Clause
Arbitration Binding
Online Dispute Resolution

Arbitration

A legally binding, court-enforceable award delivered by an expert arbitrator under transparent institutional rules — for when you need certainty.

  • Court-enforceable award
  • Expert arbitrator
  • Transparent rules
Know MoreModel Clause
ODR Platform Deployments White-label
For Enterprises & Courts

ODR Platform Deployments

Deploy NyaySetu's online dispute-resolution technology under your own brand — configurable rules, integrations and dashboards, built for courts, regulators and enterprises resolving disputes at scale.

  • White-label branding
  • Configurable rules
  • Live dashboards
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Live Transcription Real-time
AI-Powered

Live Transcription

AI-powered, real-time transcription for every hearing — accurate, time-stamped and searchable records, generated live across multiple Indian languages.

  • Real-time & accurate
  • Multiple Indian languages
  • Searchable records
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Case Management All-in-one
All-in-One Platform

Case Management

An end-to-end digital case-management system — file cases, upload documents, schedule hearings and track every matter from filing to final award, all in one place.

  • Filing to final award
  • Secure document vault
  • Smart scheduling
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Get Started

Ready to resolve your dispute?

File your case today, or book a free consultation with our experts — justice is now just a click away.

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